Job Description
Role: Digital Product & Experience Services Leader
Location: USA (Remote/Hybrid options based on candidate location)
About the Role:
We are seeking a Vice President Digital Product Experience to lead this newly created leadership position aimed at driving proposition-based selling through Experience Services, with a focus on industries such as Media, Healthcare, Life Sciences, and Consumer Brands. The Vice President Digital Product Experience will create integrated digital experience deals that increase average deal value and build long-term revenue streams through platform-driven innovation.
Key Responsibilities:
- Lead market enablement across Presales, Delivery, Practice, and Sales teams.
- Drive solution development in areas like Digital Product Innovation, Digital Enablement, and Platform Solutions.
- Increase top-of-the-funnel traction, mid-funnel conversion, and long-term client engagement.
- Create and execute strategic plans aligned with company goals to scale digital engineering offerings.
- Collaborate with cross-functional teams to design high-impact, integrated digital experience deals.
- Build solution offerings and go-to-market strategies aligned with evolving market and customer needs.
- Represent the company in client CXO meetings to develop tailored Digital Engineering programs.
- Oversee quarterly and annual sales plans focused on Experience Services growth.
- Engage with analyst and industry communities to identify market opportunities.
Success Metrics:
- Growth in average order value of digital experience deals.
- Increased client tenure through long-term, integrated engagements.
- Conversion of pipeline into high-value, multi-year contracts.
Qualifications:
- Proven expertise in Digital Product and Services Innovation.
- Strong background in customer acquisition, retention, and digital buying workflows.
- Experience working closely with Product, Platform, Design, and Marketing teams.
- Demonstrated ability to lead consultative conversations with CDOs, CMOs, and senior stakeholders.
- History of developing integrated market propositions and delivering on sales/revenue targets.
- Strong cross-functional collaboration and leadership capabilities.
- High level of business acumen with a customer-centric and growth-oriented mindset.
Preferred Experience:
- Successful track record in selling and delivering digital platform solutions.
- Experience with multi-year, integrated deal structures.
- Background in verticals such as Media, Healthcare, Life Sciences, or Retail.
- Familiarity with strategic budgeting and planning in digital consulting organizations.