Site Reliability Engineer

• Run the production/UAT environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, to push our capabilities forward, getting ahead of customer needs, and innovate for continual improvement
• Provide primary operational support and engineering for multiple large-scale distributed software applications.
• Engage in and improve the whole lifecycle of services from inception and design, deployment, operation, and refinement
• Collaborate with stakeholders to set SLO and maintain Service level Indicators (SLI’s) that are representative of our customer experience and/or committed SLA

Responsibilities

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service-level objectives

Required skills and qualifications

• Master’s/Bachelor’s degree (or equivalent) in computer science or related discipline
• Ability to program using one or more high-level languages, such as Python and Shell scripting.
• A proactive approach to identifying problems, performance bottlenecks, and areas for improvement.