Job Description
Role: Digital Product & Experience Services Leader
Location: USA (Remote/Hybrid options based on candidate location)
About the Role:
This is a newly created leadership position aimed at driving proposition-based selling through Experience Services, with a focus on industries such as Media, Healthcare, Life Sciences, and Consumer Brands. The objective is to create integrated digital experience deals that increase average deal value and build long-term revenue streams through platform-driven innovation.
Key Responsibilities:
- Lead market enablement across Presales, Delivery, Practice, and Sales teams.
- Drive solution development in areas like Digital Product Innovation, Digital Enablement, and Platform Solutions.
- Increase top-of-the-funnel traction, mid-funnel conversion, and long-term client engagement.
- Create and execute strategic plans aligned with company goals to scale digital engineering offerings.
- Collaborate with cross-functional teams to design high-impact, integrated digital experience deals.
- Build solution offerings and go-to-market strategies aligned with evolving market and customer needs.
- Represent the company in client CXO meetings to develop tailored Digital Engineering programs.
- Oversee quarterly and annual sales plans focused on Experience Services growth.
- Engage with analyst and industry communities to identify market opportunities.
Success Metrics:
- Growth in average order value of digital experience deals.
- Increased client tenure through long-term, integrated engagements.
- Conversion of pipeline into high-value, multi-year contracts.
Qualifications:
- Proven expertise in Digital Product and Services Innovation.
- Strong background in customer acquisition, retention, and digital buying workflows.
- Experience working closely with Product, Platform, Design, and Marketing teams.
- Demonstrated ability to lead consultative conversations with CDOs, CMOs, and senior stakeholders.
- History of developing integrated market propositions and delivering on sales/revenue targets.
- Strong cross-functional collaboration and leadership capabilities.
- High level of business acumen with a customer-centric and growth-oriented mindset.
Preferred Experience:
- Successful track record in selling and delivering digital platform solutions.
- Experience with multi-year, integrated deal structures.
- Background in verticals such as Media, Healthcare, Life Sciences, or Retail.
- Familiarity with strategic budgeting and planning in digital consulting organizations.